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Blog: 02/27/09
Generation Jump
Traditional paths to visibility and approval can look like an org chart animated in a video game. One climbs and ducks and generally gets knocked down before unlocking the next level.

Organizations that are maintaining innovation, resilience and flexibility are essentially flattening old hierarchies. Don't be constrained by the lines and boxes of the org chart—the danger is that they not only look like individual fiefdoms, they perform that way as well.

Connect your senior leadership directly with middle and front line managers. Educate Gen Y/Millennial managers about how and when to "jump" up two levels to meet directly with leaders, and keep this young but ambitious generation engaged—within the norms of your culture.

Ask baby-boomer managers to "jump" down two levels to participate directly as mentors, coaches and ad hoc project managers. It's important to note that key assignments rooted in valuable learning experiences can often be of more value than promotional ones are. Participating in this way builds Stage 3 (contributing through others) behavior—of which organizations can never have too much.

Beyond the "jump," challenge leaders to utilize traditional and new channels (face-to-face meetings, conference calls, online portals, blogging, etc.) to connect with other teams and activities within the organization.

This is high-velocity knowledge-sharing and it is key to doing more with more.

How are you breaking down barriers in your organization? What has worked? What hasn't?

Mike Hyter
Posted 02/27/09
Comments
Posted by
clp
02/26/09
Thanks Mike. I agree; getting Gen Y employees connected to seasoned professionals in formal and informal mentoring relationships is a great way to drive engagement during difficult times.
Posted by
Mike Hyter
03/03/09
The main thing to keep in mind is to remember to take the time to honestly understand what's important to the employee. You'd be amazed at the difference that one thing can make. Creating opportunities that support the interests of the person allows their uniqueness to be expanded. Too often especially with Gen Y employees we force a traditional paradigm of development on them because it suits our needs and it has a negative impact on the morale of the Gen Y person in the process
Posted by
Susan
03/06/09
Would like to take Clp's comment one step further. Yes, connecting the early career employees with seasoned career employees is key for development and engagement.

What I've found valuable is the 're-engagement by 'senior' managers in connecting with early career emps. It's amazing to see them light up when discussing technical work. I've also observed 'aha' moments when senior managers realize procedures they've put in place make work difficult in unexpected ways.
Posted by
Tim
03/10/09
In my experience, the point Mike makes about understanding whats important to the individual (along with their passions and talents) is absolutely key. Most of us Boomer (and some Gen X) managers were told over and over, "Treat everyone the same." The fact is, treating everyone the same doesn't work. Treating everyone fairly and equitably does. We need to help Boomer and X managers shift this paradigm when working with Y's (and frankly, everyone else too.)
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